Casino terms

This was taken from a prominent casino's terms page: the player acknowledges that the casino has a standard verification procedure for authenticating player details. The aforementioned process of verification includes, but is not limited to, the request by the casino of copies of the player's identity, and relevant banking, documents and requests by the casino for signed confirmatory documents from the player with regard to one or more of the player's purchases of casino credits. The casino reserves the right to suspend the player's account, including the payout of any cash-ins to the player, until the casino is satisfied with regard to the player's compliance with the casino terms for standard verification policy.

Proof of Identity

instance of proof, your drivers license, the copy of a recent utility bill or credit card and other specifics could possibly be asked to fax-in though in my 8 years or better of gambling on line I have only been asked to fax in my proof of ID about 4 times. But cheating casinos will put you thru all that hassle and then have some sort of credible excuse for not paying you. Both sides of certain documents may need to be faxed so that is in total about six or seven different proof of identity pages that the casino could claim arrived to them in unreadable fashion.  And that is conceivably possible.

If the casino makes the claim of that happening nobody is going to do anything about your situation except tell you to try faxing your info again. This sort of problem happens all the time and whether or not is a blatant attempt by casinos to put off paying or a legit issue I cannot say but it is widely accepted practice to give the casinos benefit of doubt because its nearly impossible to know how the casino is truly treating others unless they are so corrupt that the complaints start building to a point that its obvious they have more than a few glitches in their approach to running a casino as a business and the ethics that influence their decision making.

 Imagine them telling you to try again, and again you're denied, then if you complained, Gambling.com is going to tell you try again from a different fax machine because its obvious something is wrong with the one you used. Eventually if you kept at it the casino would begin to lose credibility but I ask you who wants to go thru that incredible hassle in order to get paid?

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