Craps offers a variety of bets some of which have an
acceptable house edge, and some are not. Stay away
from the long shots and you should do better.
Most
casino customer
support agents are at least friendly.
Try to be as patient and understanding as possible.
Consider the language barrier
(even if they speak English it doesn't mean you'll get
past the accent, and its the same for them trying to
understand us), and that the casino support team deals
with sore losers on a daily basis that have nothing better to do than
stir up trouble with support agents.
That is not to
excuse casino customer
support agents for being rude but it is the truth
about why you might
run on to the occasional grump who is rude or unhelpful.
Remember to keep your side of the conversation a civil
approach so not to give the casino reason to close your
account and leave you unpaid.
Be sure to include
all possible information
about your issue in your first letter to support so
they don't have to write you back and ask for your account
number or the game, date and rough time estimate you had
the problem so they know where to start looking. All info
should be presented in as clear and short manner as
possible.
