casino account
I was in the wrong because I had started two
casino accounts.
But since
I never claim bonuses, I didn't expect trouble.
My second casino account was
frozen so I contacted them to
point out I never tried to claim a
bonus (I was at the time scouting for a suitable
replacement for flashvegas.com to place
on my site, flashvegas.us), the
casino had just closed
at flashvegas.com and I needed a
replacement. When I say I check out a casino I do it for real.
I deposited
only twenty dollars just like
I had been doing at
all the flash casinos. Anyway casino
support sent me my
info for the old account so I could
play on it but I still had
about $7 in the account which they froze.
They finally
had asked me to look up my stats for play on that given
day to find the second account, .....blah blah blah......blah.....
So I wrote
them back asking them how they expected someone that
couldn't remember his account number, or if he'd ever even
played at the casino before, to be able to go into their
stats and fish out the info they required?
They
replied with more "blah blah
blah" and by then I had enough of
their lousy approach to the whole matter. I
wrote them about how a few
air-conditioned hotels in the middle of the biggest desert
in America became the Las
Vegas that exists today.
Customer
Service. They needed a little work on theirs.
I sent a copy
of the letter to everybody I knew from the lowest customer
service agent that I had started with to the top of the
food chain.
